500-051 | Which option can perform Call…

Question: 4

Which option can perform Call Progress Analysis in outbound IVR?

A. gateway
B. Unified CM transcoder
C. Automatic Speech Recognition server
D. agent (voice)

Answer: A

500-051|Which option enables you to monitor previous agent seat license usage?

Question: 3

Which option enables you to monitor previous agent seat license usage?

A. traffic analysis historical report
B. port and agent seat utilization historical report in Cisco Unified Intelligence Center
C. port-monitoring tool in Cisco Unified Communications Manager Real-Time Monitoring Tool
D. overall Cisco Unified CCX stats in Cisco Unified Communications Manager Real- Time Monitoring Tool

Answer: B

500-051 Sample Question : 1

Question : 1

What is the maximum number of CTI ports that can be supported by a Cisco Unified Contact Center Express 8.0 Standard deployment?

A. 150
B. 200
C. 300
D. 400

Answer : C

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