What two statements are true about Key Performance Indicators (KPIs)? (Choose two.)
A. A KPI is a quantifiable metric of the performance of essential operations and/or processes in an organization.
B. A KPI provides the focal point for identifying how much risk a company can take in trying to avoid government fines.
C. A KPI could reflect the performance of Service Providers in achieving their goals and objectives.
D. KPIs are based on judgment, and therefore should be used carefully when defining the value of a technology solution.
What two statements correctly describe vision or mission? (Choose two.)
A. A mission is a statement of the purpose of a company.
B. A vision is what a company wants to become in the mid-term or long-term future.
C. A vision describes actions the organization will take to achieve specific goals.
D. A mission identifies the company’s planned investments to increase revenue.
E. A vision is only used by for-profit companies.
F. A mission is only used by public sector organizations.
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